Esim functional, still status shown as “no Sim”
I have recently purchased a new iPhone 15 and I installed an airtel eSIM on the same. Even though the sim is functional- I am able to make calls, use mobile data i still see the status in control centre as “no sim”. I don’t have a physical sim on the device.
some further details -
a. 6 april afternoon - tried installing esim from physical sim. Process successfully completed but control centre shows “no sim”. Visited carrier office and they suggested me to take a duplicate physical sim and retry later.
b. 6 april night - retried esim activation, but same result
c. 7 april - contacted apple support. Tried the usual debugs (reset network settings , airplane mode, restart) but didnt work. Support team ran remote diagnostics but found nothing.
d. 8 april - I saw an sms received on the eSIM. Till now i was under the impression that eSIM wasn’t working as control centre showed no sim. But to my surprise, mobile data and calls are working fine.
iPhone 15, iOS 17