Apple Music crashes on MacBook Pro running Sonoma?

I opened the Apple Music app on my M1 MacBook Air on macOS Sonoma (14.4.1) and dragged and dropped MP4, into a empty newly created playlist. The app froze before closing. On re-opening none of my playlists are shown and it shuts down soon after.


I've tried the usual checks, internet connection is fine, I have tons of free storage, MacBook was restarted and so on but it keeps shutting down as soon as it's launched.


Any ideas (aside from dumping Apple Music and using VLC Player)?


[Re-Titled by Moderator]

MacBook Pro 15″, macOS 11.7

Posted on Mar 27, 2024 01:57 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2024 06:27 AM

I'm glad to hear that helped. FWIW you might also find these post upgrade/recovery tips useful:

Managing your Mac media libraries - Apple Community.


tt2

2 replies

Apr 8, 2024 08:49 PM in response to godwyn1066

All Glory to TuringTest@:


New M2 MacBook but Apple Music crashes as… - Apple Community


Delete or rename the folder ~/Music/Music if it exists, where ~ is your user's home folder.

Just take that folder, put it in your downloads and name it “Old” or something.


Press and hold down option as you launch Music, use the create library option to make a new library called Music in the folder ~/Music.


Now once you do this, you can put the contents of the NEW Music folder with the contents of “Old” – your previous Music folder


BUT NOW WHEN YOU START MUSIC YOU ARE NOT THERE1!!!


Repeat:


Press and hold down option as you launch Music, use the create library option to make a new library called Music in the folder ~/Music.


It will give you the option to CHOSE the Library which you can now click on, go to your Music folder, where you put your “stuff” back, and choose that library.


Hope it helps, just helped me! Found this searching for a solution. Found the solution topic a few hours later. . . .


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music crashes on MacBook Pro running Sonoma?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.