Apple Music crashes at open after Sonoma 14.3 update

Apple Music app on my iMac Pro kept crashing after I've updated my macOS to Sonoma 14.3 a week ago. It just won't load and I cannot access my music. Anyone experiencing this snag? Any work-around on this? Crash Report is attached to additional text below. Thank you very much!



iMac Pro (2017)

Posted on Jan 29, 2024 03:19 PM

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Posted on Feb 5, 2024 07:02 PM

Yes I had the same thing. Just got done with apple support chat and we got it sorted. Here's the fix that worked for me:

  • Open Finder
  • Click on Go in the upper left of your screen
  • Click Library (might have to hold Option down for Library to appear)
  • Expand Preferences
  • Locate com.apple.Music.plist and drag it to the trash (this is your preferences for music, this will not delete any of your songs or playlists)

Seems that my preferences didn't mix well with the OS update

Hope this helps!

1 reply
Question marked as Top-ranking reply

Feb 5, 2024 07:02 PM in response to oltrebla

Yes I had the same thing. Just got done with apple support chat and we got it sorted. Here's the fix that worked for me:

  • Open Finder
  • Click on Go in the upper left of your screen
  • Click Library (might have to hold Option down for Library to appear)
  • Expand Preferences
  • Locate com.apple.Music.plist and drag it to the trash (this is your preferences for music, this will not delete any of your songs or playlists)

Seems that my preferences didn't mix well with the OS update

Hope this helps!

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Apple Music crashes at open after Sonoma 14.3 update

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