All of a sudden this evening all 3 of our Apple TV 4Ks went into a boot loop with a restore function popup on the iPhone but unable to enter numbers before it restarts. This just all started happening to all of them and they seem bricked. Anyone else experiencing this?
Apple TV 4K, tvOS 17
I had it happen to two of my Apple Tv's, no solution yet. I work for an AASP, and we have no support or repair options for this bug. Both tv's were on TvOS 17. Hopefully there's a solution soon.
I had it happen to two of my Apple Tv's, no solution yet. I work for an AASP, and we have no support or repair options for this bug. Both tv's were on TvOS 17. Hopefully there's a solution soon.
Just start a support chat, go through the steps with the agent and in 20 min or so you’ll have a solution. They are sending an empty return box, I’ll send my unit in, once they determine it’s an update bug and not damage, they send me a shiny new 4kATV.
Apple is replacing mine, as this is an update error and through no fault of mine. They should do the same for you.?.
All 3 AppleTV stuck in boot loop
