Apple TV A1842 bricked after software update

Hello, I have an old Apple TV 4k without the USB or lightning port that was bricked after a recent update. The device was working perfectly fine until the update however, now it just wont boot. It gets stuck in a cycle with the white light blinking but I get no video. Is there a way to force this device in to a recovery mode, does Apple still cover these software blunders or do I just have a paperweight?


Thanks!

Apple TV 4K

Posted on Sep 15, 2022 04:29 PM

Reply
2 replies

Sep 20, 2022 05:19 AM in response to defiler2k

If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do this themselves. Instead, contact Apple Support for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.

Sep 19, 2022 02:14 PM in response to defiler2k

Hi there defiler2k,


If your Apple TV isn't powering on as expected, start by working through these steps:


After each step, see if your issue has resolved.
1. Unplug both ends of the HDMI cable, then firmly plug them back in. Or try using a different HDMI cable to see if the cable causes the issue. Then in the television menu, make sure that you select the HDMI input that matches the HDMI port connected to the Apple TV. 
2. Unplug your television and your Apple TV from power, then plug both back in.
3. Try to restore your Apple TV.

If the issue persists, try the suggestions in the 'Still need help?' section here: If your Apple TV doesn't turn on - Apple Support


Take care.

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Apple TV A1842 bricked after software update

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