I am trying to retrieve a music album currently under Hidden Purchases. I went through the following steps:
iTunes Store > My Account > Hidden Purchases
On the Hidden Purchases page, it only shows my purchases that are not hidden. There is no way to navigate to anything hidden or deleted. There is also no way to retrieve movies or books that have been hidden.
Does anyone have any solutions or workarounds to this?
MacBook Pro 16″, macOS 14.3
WORKAROUND: I was able to identify a workaround to this issue. If you click on ‘Redeem’ under ‘Music Quick Links,’ there are footer links at the bottom of the Redeem page. Under ‘Manage,’ click the ‘Account’ link and it will lead you to an older version of the Account page. From here, the instructions from SteelCityAnne should work: Under ‘Downloads and Purchases’ > ‘Hidden Purchases’, click the ‘Manage’ link. This seems to navigate to the right page. Hope this helps!
WORKAROUND: I was able to identify a workaround to this issue. If you click on ‘Redeem’ under ‘Music Quick Links,’ there are footer links at the bottom of the Redeem page. Under ‘Manage,’ click the ‘Account’ link and it will lead you to an older version of the Account page. From here, the instructions from SteelCityAnne should work: Under ‘Downloads and Purchases’ > ‘Hidden Purchases’, click the ‘Manage’ link. This seems to navigate to the right page. Hope this helps!
UPDATE: I was able to speak with Apple Support and did a screenshare with them. They confirmed that this is a known issue within MacOS Sonoma 14.3.1 and that a resolution is forthcoming.
100% 💯 Real ✅ Solution 👍 Hidden purchases for all 3 apps. Attention: All @Apple Support Communities
Link with screenshots: 🚨 MacOs 14.3.1 Sonoma Bug, Can't see or … - Apple Community
Check link it's a really a super easy solution, please let me know if you were able to get hidden purchases today. Special thanks for everyone who is reading this for everyone that cares to help here at Apple Support Community.
Response to JNTZN ; iTunes Hidden Purchases 🎷 🎸
Hello ,
See if this works for you :
How to unhide music, movies, and TV shows on your Mac or Windows PC
I have tried that but nothing shows up but a few songs that I have not hide. Any hidden songs does not show up.
I am having the same issue too
Thanks for passing this along. Yes, I tried this. When I click on ‘Manage’, I am redirected to ‘Purchases’ without the ability to toggle or filter hidden purchases.
JNTZN,
This worked like a dream! Thank you so much!
Worked a treat for me. Thank you.
Thank God for this thread!! Apple Support wasn't able to resolve my issue - but thankfully I found the answer here.
Apple should hire you guys!!
Hidden Purchases Not Appearing on iTunes
