I lost access to my Hidden Purchases after the latest iTunes/Apple Music update

With the recent update to Apple Music/iTunes, I lost the ability to access my hidden purchases. When I Open "Account Settings" then click on "Manage" Hidden Items it only takes me to the "Purchased" screen where you download unhidden items. I have lost access to hundreds of albums and Apple Support was no help at all. Really ****** that iTunes gets worse with every update. The programmers don't care about the customers, they're constantly making difficult situations arise and don't understand "If it ain't broke, don't fix it".



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MacBook Pro 13″, macOS 14.2

Posted on Mar 2, 2024 01:26 PM

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Mar 7, 2024 04:27 AM in response to jloryctd

I worked with various levels of Apple Support on this issue. After several days/several hours trying numerous solutions, I was finally told that engineering was working on a solution. It finally got through to someone at Apple that I was a not the only person having this problem. I guess everyone will know about the solution when I do because it will probable end up being an iOS update. Stand by.

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I lost access to my Hidden Purchases after the latest iTunes/Apple Music update

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