How to fix Artwork sync issues between iPhone and Mac in Apple Music

This issue was brought up in this community in Aug '22, but has still not been fixed by Apple and replies have been blocked.


The problem is that not all artwork shown in Songs view in the Music app on the iPhone syncs with the artwork shown in Songs view in the Music app on the Mac. I think this happens when Music can't automatically find the artwork and/or a user adds artwork in Music on the Mac.


If there is a mismatch and/or the music note appears, meaning no artwork associated with the song, one has to delete the song on the iPhone and then re-sync the iPhone with the Music app on the Mac in order to get the iPhone to download and display the correct artwork.


~250 people indicated they had the same problem in the previous post. I had to do this for over hundred songs on my iPhone this week. It is an UNPLEASANT user experience, to say the least.


I think the proper sync'ing procedure Apple should use is for the iPhone to check if the iPhone Artwork file matches the Mac. If not, during the sync process, ask the user which devices', i.e., Mac or iPhone, artwork to use. This is the way most databases engage users to resolve conflicts.


Mac mini Sonoma 14.2.1

iPhone 12Pro iOS 17.4


[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Mar 10, 2024 01:29 PM

Reply

Similar questions

1 reply

Mar 11, 2024 12:45 PM in response to ScottEEE

The only way I've found to get artwork that has been replaced is to cut/paste the art in the Apple Music on the MacOS info window for either a song or an album. It will them propagate to mobile devices. If the artwork is missing and Apple can't replace it, I go to Google/Bing and search for it with the word "cover" after the album name, then drag it to the info window and close, then reopen and cut/paste.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to fix Artwork sync issues between iPhone and Mac in Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.