Siri failing to complete simple requests

Question

Level 1

10 points

Siri failing to complete simple requests

Does anyone else have issues with Siri in the past 3 days. I noticed on Saturday that Siri on my Apple Watch took 3 requests to set a timer. But today Siri is failing to complete simple requests on all devices but the iPhone. Simple requests like weather timer or controlling smart home accessories takes ages. Sometimes need 7+ requests to complete. MacBook is not any better requests takes ages. HomePod minis fail to complete all types of requests all together except airplay. Apple TV not much better either. all requests works just fine on iPhone no issues at all.

mom not going to reset my Macbook but rebooted Apple Watch, it’s up to date tried other WiFi network, still nothing. cut power to HomePod, restarted, readied to home, all up to date Siri still not working. same goes for Apple TV.

reboted modem, rebooted iPhone logged out from iCloud and logged back in. Nothing seems to fix it.

Siri works fine on iPhone and can also control smart home accessories WiFi or mobile data no problem.

rest of the devices are unusable.

Apple magic until it’s not.

supper annoying when you rely on Siri.

anyone else having this issue?

HomePod mini, 17

Posted on Feb 20, 2024 02:08 PM

Reply

Answer 1

bgmeek

Level 4

1,225 points

Feb 20, 2024 08:45 PM in response to Robertino22

I suspect the HomePod's 'Private Wi-Fi Address bug'. It often flairs up after software updates, HomePods reboot and use a new fake WiFi hardware address. This confuses your mesh router and satellites, as well as peers who need their name-address tables updated because of the unexpected change. iPhones, iPads and Apple Watches are probably better tested in this respect... they use the same fake hardware address each time they connect to a given SSID (within some parameters). HomePods don't seem to.

On your iPhone, go to Settings > Wi-Fi > [SSID with HomePods] (tap the Info "i" circle) Turn the Private Wi-Fi Address setting to OFF (it defaults to ON). For good measure, turn this setting OFF on all your iOS, iPad and Apple Watch devices for your home network. THEN factory reset all your HomePods, setting them up using your iPhone with its actual WiFi hardware address in use:-). Oh. When you turn Private Wi-Fi Address OFF, you'll see a "Privacy Warning". It can safely be ignored.

FWIW, I believe your stored WiFi network settings are propogated between your devices via iCloud in some way, but I'm unsure of what triggers updates across devices/frequency.

BTW, AirPlay works on your HomePod minis because it uses a dead-simple broadcast-based discovery method and has zero (external) Internet dependencies. Is your Wi-Fi a mesh setup?

See my post in this thread for some more detail: HomePods all offline after update to OS 1… - Apple Community. Also google it.

Reply

Siri failing to complete simple requests

Similar questions