All of my HomePods are "having trouble reaching the internet" after the OS 17.3 update was installed. This includes 3 HomePod Minis and 2 HomePod Mk 2s. The Home App shows that they are connected to my wireless network, which is operating correctly with all of my other devices.
The 'Pods can all still work as airplay speakers, but not as smart speakers.
Restarting them does not help.
Now going to try resetting.
Did Apple ever fix the HomePod's "Private Wi-Fi Address" setup bug?
That's exactly what this sounds like - the HomePods all reboot after the update and use a new "Private" WiFi MAC (hardware) address. Everything but AirPlay speaker mode seems to fail for a while afterward until everything in the "Home" learns the new host/ARP tables. [sigh]
Summary of what I'm referring to: Since iOS 14, Apple has set all iOS devices, by default, to use a unique fake Wi-Fi hardware address on each wifi network (supposedly for "privacy"). Unless this "Private Wi-Fi Address" feature is turned OFF for your home WiFi SSID on your iPhone BEFORE you do the initial setup, your HomePod obeys this setting because it copied the network settings from your iPhone. Problem happens when a HomePod reboots and gets new fake hardware address and all the rest of the home network gets a little confused (especially mesh setups). The Fix? Turn off the **** Private Wi-Fi Address "feature" on your Home network for all your iOS devices, then factory reset and setup all your homepods with an iPhone that's using its native WiFi hardware address :-).
Hard to believe Apple hasn't fixed this, it makes their HomePods look super flakey and it's been going on for years now. Google it.
The whole dern "Private Wi-Fi Address" feature is a solution in search of a problem anyways.
Did Apple ever fix the HomePod's "Private Wi-Fi Address" setup bug?
That's exactly what this sounds like - the HomePods all reboot after the update and use a new "Private" WiFi MAC (hardware) address. Everything but AirPlay speaker mode seems to fail for a while afterward until everything in the "Home" learns the new host/ARP tables. [sigh]
Summary of what I'm referring to: Since iOS 14, Apple has set all iOS devices, by default, to use a unique fake Wi-Fi hardware address on each wifi network (supposedly for "privacy"). Unless this "Private Wi-Fi Address" feature is turned OFF for your home WiFi SSID on your iPhone BEFORE you do the initial setup, your HomePod obeys this setting because it copied the network settings from your iPhone. Problem happens when a HomePod reboots and gets new fake hardware address and all the rest of the home network gets a little confused (especially mesh setups). The Fix? Turn off the **** Private Wi-Fi Address "feature" on your Home network for all your iOS devices, then factory reset and setup all your homepods with an iPhone that's using its native WiFi hardware address :-).
Hard to believe Apple hasn't fixed this, it makes their HomePods look super flakey and it's been going on for years now. Google it.
The whole dern "Private Wi-Fi Address" feature is a solution in search of a problem anyways.
A manual configuration is unlikely to be a good idea. HomePod inherits the iPhone's networking settings via iCloud keychain, at least that happens after the initial setup assuming it can get online. Two devices cannot use the same IP address. You should have exactly one wireless network visible in your home and known to your iPhone, your phone should use DHCP to obtain an address, and I suspect things work better if the Private WiFi address option is turned off for your own network. The WiFi network you connect to should not be using guest mode, client isolation, or similar security measures that block peer to peer traffic.
tt2
Thanks for the suggestion. The problem seems to be a little deeper: One of the HomePod minis could not be reset, and I am now restoring with a fresh version of the OS downloaded via a MacBook Pro.
Not sure if this one HomePod was affecting all of the others, though.
Still working on it!
Same problem. The 17.3 update stopped my two original HomePods from connecting to my Apple TV 4K. Multiple restarts, taking the Apple TV from hardwire to WIFI and back, nothing fixed them. They'd still stream from Airplay from other iOS devices. (Separate issue - all my HomePods and HomePod Minis periodically disappear from the AirPlay list - another problem for another day...) Finally followed your suggestion and did factory resets of both HomePods and the Apple TV 4K, and now they're connected and working properly again. (Had to do the factory reset of the Apple TV too. Tested HomePods without that reset and still did not connect.) What a pain!
Same here, but I since I have 17.3.1 on iphone and 17.3 on HomePod, seem disable WiFi private address method won’t help. Now all HomePod cannot access internet (even with manual dns setting on iphone).
tried reset iphone network setting, factory reset HomePod, manual dns, no private WiFi address, ….. still no luck
anyone can help?
My experience using mobileWIFI with XfinityHotspot on what I thought would connect 2 HomePods together and found out Peer2Peer sharing wasn’t supported. Now I’m all busted listening to 1 HomePod instead of the magnificent depth of pure sound with 2
Factory Reset seems to fix the problem, at least on the first HomePod I've tried.
It is usually worth power cycling both the HomePods and the router before doing any deeper reset.
tt2
I don't believe it is fixed, but it isn't something I'm actively checking up on.
tt2
My original seem to be completely useless atm. I’ve restarted, restored and nothing seems to be working. At the current moment they are sitting in configuration mode for the last hour
Fixed by using an older iOS version device and re-factory the homepod. (In my case 16.7)
HomePods all offline after update to OS 17.3
