I have the Disney+ bundle with ESPN+ and Hulu, however when I launch the ESPN app on my Apple TV and go to ESPN+ it does not recognize that I have an account. Even when I launch the Disney+ app and login and go back ESPN+ it still does not recognize that I have an account. How do I get this to stop happening and login to my ESPN account?
What did Disney Support say when you contacted them?
How to contact an app developer - Apple Support
How can we help? - Disney+ Help Center
↳ Chat and Phone Support
I have the exact same problem. I can log in to ESPN+ in my computer through a browser and watch ESPN+ there without a problem. But Apple TV always asks who your TV provider is and won't allow you to sign in any other way. Even if you try selecting "Verizon" because that is where you purchase the Disney bundle from, it won't allow you to sign in either because it believes you are selecting Verizon Fios, the TV provider. It is infuriating.
lol I tried ESPN+ first. It was like speaking to a 1st grader - they kept asking the same questions that I included answers to in my original outreach to them. After an hour of this, they blamed Disney. I contacted Disney - they tried to be helpful but were unable to figure it out. Another hour passed, they escalated it to a specialist team. We will see...
Same here. And Ive done everything. Delete app. Reinstall. Re-authenticate on Disney site. Login with barcode, website, email. anyone figure this out????
Anyone solve this? I just migrated from Hulu Live tv to the Disney Bundle via Verizon
Same. Now it started happening with the browser. How is there no way to get help for this?
ESPN+ not recognizing Disney Bundle account on Apple TV
