Phone screen unresponsive while receiving a call

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Phone screen unresponsive while receiving a call

My iphone 15 plus screen stucks occasionally while receiving calls when the screen is locked. I am not able to swipe to answer the call. After disconnecting the calls im not able to swipe up to unlock the screen. I have to turn off the screen once and again turn on. Then it workes completely normal.

iPhone 15 Plus, iOS 17

Posted on Jan 9, 2024 12:26 AM

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Answer 1

Jan 9, 2024 01:00 AM in response to renjith97

Restart your iPhone or iPad. Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different socket, cable or charger.

If the screen isn't working on your iPhone or iPad

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Answer 2

Jun 14, 2024 10:43 PM in response to SravanKrA

Suggest any other workaround or resolution. We have this in article only.

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Phone screen unresponsive while receiving a call

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