itunes sync problem in iphone 15pro ios 17.2

iphone 15pro ios 17.2 to pc itunes doest sync even after 3hrs… it keeps showing preparing to sync

Windows, Windows 10

Posted on Dec 28, 2023 06:32 AM

Reply
1 reply

Dec 31, 2023 05:48 AM in response to DrHRG

You can use Windows Task Manager to terminate MDCrashReportTool.exe which should allow the sync in progress to continue. Another user suggested renaming this file as a workaround, but that isn't possible if you are using the Microsoft Store version of iTunes. You might also choose to roll back to the previous build of iTunes. See Troubleshooting issues with iTunes for Windows updates - Apple Community if required. Download links for recent builds are at the very bottom of the page.


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

itunes sync problem in iphone 15pro ios 17.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.