Scratched iphone screen after unboxing

Does anyone have experience with a scratch on the iPhone 14 Pro Max display from the factory? Immediately after unpacking and removing the protective foil, I noticed a 0.5mm deep scratch on the right side of the screen. The local reseller says it's not possible. Has anyone experienced a similar problem - a damaged display on a brand new iPhone?

iPhone 14 Pro Max

Posted on Dec 21, 2023 9:52 AM

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2 replies

Dec 23, 2023 3:27 AM in response to kafewhiskylentilky

Bring to Apple Store with the iPhone and about it

MrBill3

Level 10

104,386 points

Dec 23, 2023 4:31 AM in response to kafewhiskylentilky

Hello,

Check the retailer's return policy. It is normal to have a 14-day return policy for most devices.

Good luck.

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Scratched iphone screen after unboxing

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