Media no longer available in Messenger app on iPhone

Question

Media no longer available in Messenger app on iPhone

As of yesterday afternoon I could no longer see any photos on my iPhone in messenger but i could see them on my ipad ….i updated the app and still can’t see them ….if i uninstall and reinstall the app will it result in me losing all previous messenger history and pics

[Re-Titled by Moderator]

iPhone 6, iOS 11

Posted on Dec 13, 2023 1:33 PM

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Answer 1

Dec 14, 2023 6:28 PM in response to Maureengraham

This is what I did to resolve the issue.

Open the settings of the Messenger.
Scroll down until you see Photos & media.
Tap Photos & media.
Under the Camera setting, switch on Save photos and videos and under Links switch on Open in external browser.
Go back to your Messenger to see if photos are shown.

Hope this helps.

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Media no longer available in Messenger app on iPhone

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