Messenger photos and videos

Why messenger can’t access photos and videos

iPhone 12 Pro, iOS 17

Posted on Nov 15, 2023 09:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2024 09:38 AM

politicalslim wrote:

Ok. Before I do that, will deleting the app delete all of my history of conversations and such?

I don't think so, as I believe those can still be accessed with your Facebook account online.

6 replies

Jan 15, 2024 08:56 AM in response to politicalslim

politicalslim wrote:

When I open Messenger in my iPhone settings, and go to Photos, there is no option to allow full access. Only "None" or "add photos only". When I try to attach a photo in messenger, it tells me I have to go to my settings, even though "add photos only" is selected.

Try deleting and reinstalling the app to see if it prompts you to allow photo access again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messenger photos and videos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.