Live Captions not working

Live captions not working. It can be turned on, but cannot generate captions neither the Video or via microphone. It frozen at “Listening “ forever. I asked online Apple service person, tried everything, restart, reset all settings, force restart, update to the latest version 17.1.2, still not working.


when restart it turned up a “downloading” sign on the box.


hope to get a solution to this.

thanks.

iPad Pro, iPadOS 17

Posted on Dec 9, 2023 02:29 AM

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Posted on Apr 13, 2024 04:18 PM

My friend and I got our iPhone 15 same time. However, he is having same issue as yours while mine is working just fine. I hope we find a solution to it since he is deaf as well as I am too. It’s important for us all to have that kind of accessibility.

3 replies

Apr 5, 2024 12:13 PM in response to LotusPilot

I have the same problem with the original poster, but I thought only when using Zoom, and only the last couple of days. It seems to be a more general problem now. I tried NPR and a Youtube video. Same problem, "listening." It was working fine before, but now it stays "listening" and goes no further. I'm running 17.4.1 on my Ipad. It is a critical app for me as a severely hard of hearing person.


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Live Captions not working

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