Cannot connect Airpod Pros 2nd Gen to case and iphone

I recently bought an A2699 replacement because mine has been broken for months. My charging case has been forgotten on my iPhone for months now as well. When I tried to connect my original 2nd A2698 and the new replacement, I get an error saying these airpods do not work together and do not belong to you. What do I do? I am beyond frustrated.

Posted on Dec 4, 2023 09:32 PM

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6 replies

Dec 4, 2023 09:38 PM in response to Swegthesam

Swegthesam Said:

"Cannot connect Airpod Pros 2nd Gen to case and iPhone: I recently bought an A2699 replacement because mine has been broken for months. My charging case has been forgotten on my iPhone for months now as well. When I tried to connect my original 2nd A2698 and the new replacement, I get an error saying these airpods do not work together and do not belong to you. What do I do? I am beyond frustrated."

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Try Updating your AirPods:

Go here: About Firmware Updates for AirPods - Apple Support

Dec 5, 2023 05:20 AM in response to Swegthesam

Swegthesam Said:

"Cannot connect Airpod Pros 2nd Gen to case and iPhone: how can I update them if they are no longer listed under Bluetooth devices ?

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Updating AirPods Requires a Computer:

This would be performed though a hardwired connection going directly in your computer. You cannot update in standalone. This is because AirPods are not assigned their own IP Address.

Dec 5, 2023 01:46 PM in response to Swegthesam

Swegthesam Said:

"Cannot connect Airpod Pros 2nd Gen to case and iPhone: how can I update them if they are no longer listed under Bluetooth devices ?

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USB is the Method of Connectivity, when Updating:

Laying these in the case, they would be seen through USB. To install the update, these must be connected to a computer. This is because AirPods are not assigned their own IP address.

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Cannot connect Airpod Pros 2nd Gen to case and iphone

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