iPhone 15 Pro Max Not Playing Videos

Occasionally, when I try to play videos in apple photos or google photos on my 15 pro max, the video does not play at all. Turning the phone off/on fixes the problem but it's happening once every couple of weeks and is starting to get annoying. The fact that two separate apps have the same issue is leading me to believe that it is an issue with the phone itself.


The videos are stored on the phone so it's not a wifi/data signal issue.


The youtube app is not affected by this and plays videos fine.


Any help would be appreciated.

Posted on Nov 22, 2023 07:51 AM

Reply
1 reply

Nov 22, 2023 07:57 AM in response to naspell

naspell wrote:

Occasionally, when I try to play videos in apple photos or google photos on my 15 pro max, the video does not play at all.

The videos are stored on the phone so it's not a wifi/data signal issue.




Initially, you mentioned the photos being stored or accessible through both Apple Photos and Google Photos. However, it's important to note that while Apple Photos often syncs with the device, Google Photos primarily operates as a cloud-based service. This means that Google Photos isn't directly stored on the device itself; instead, it relies on an internet connection for access. Google Photos typically requires an internet connection to view or manage your photo library.


So, to clarify, while photos from Apple Photos might be locally available on the device due to syncing, Google Photos generally necessitates an internet connection for browsing and managing the stored photos.

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iPhone 15 Pro Max Not Playing Videos

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