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Streaming Apple TV+ via Roku; no longer provides access to shows but asks me to sign in. Never opens sign in screen-circle keeps spinning.

4200X,

Posted on Nov 20, 2023 7:39 AM

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Urquhart1244

Level 10

146,202 points

Posted on Nov 20, 2023 8:17 AM

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,

2. Shut off and unplug the TV (or streaming device),

3. Wait 30 seconds,

4. Plug the TV (or streaming device) back in,

5. Reload the Apple TV app.

Else try the Network Connection Reset, as mentioned by user Jarieta.

If the issue persists after that, then please contact the Apple support staff for further assistance.

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2 replies

Top-ranking reply

Urquhart1244

Level 10

146,202 points

Nov 20, 2023 8:17 AM in response to ChuckBryner

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,

2. Shut off and unplug the TV (or streaming device),

3. Wait 30 seconds,

4. Plug the TV (or streaming device) back in,

5. Reload the Apple TV app.

Else try the Network Connection Reset, as mentioned by user Jarieta.

If the issue persists after that, then please contact the Apple support staff for further assistance.

ChuckBryner Author

Level 1

4 points

Nov 20, 2023 7:40 AM in response to ChuckBryner

I can no longer access any shows on Apple TV+. Have been a long time subscriberr suddenly nothing works.

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