Apple TV wont log in on my Roku TV

I've had Apple TV on my Roku TV for a while but within the last week all movies would fail to load (gave an error message) so I tried logging out and logging in just in case I had an expired session or something? And now I cant log back in - I get an error message that something went wrong with my login and I should try again in a moment. So I tested it on the Apple TV website and my login works just fine in the browser on my PC, so it is just a Roku thing. My Roku OS is up to date and I uninstalled/reinstalled the Apple TV app. My Roku has been rebooted plenty of times since this started happening so thats not it.

Why cant I log in to Apple TV on my Roku TV?

7246X,

Posted on Nov 25, 2022 7:16 PM

Reply
1 reply

Nov 27, 2022 1:59 PM in response to bkdraper

Hey there bkdraper,


Thanks for reaching out to the Apple Support Communities. If having issues with signing into the Apple TV app, give the steps listed in the following resource a try: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


1. Check the system status page
Find out if there’s an outage for a service in your country or region.
Check Apple’s System Status page
 
2. Make sure that your device is connected to the internet
Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it.
 
3. Update your software
Update to the latest version of iOS or iPadOSmacOStvOSwatchOS, or software for your non-Apple device. Then try to connect again.
 
4. Check the date and time
Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.


If still having issues after going through the steps above, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple


We hope that's able to help.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV wont log in on my Roku TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.