Adware/Malware Infection on iPhone

I’m suffering from a adware/Malware/Virus infection on my iPhone. Several days ago I redownloaded a game app I’ve played before, I opened the game and had to step away for a sec. When I came back I see an ‘Amazon-enter your information to win an iPad’ type of ad site (the url is d2lqr8Inhqn0mi.cloudfront.net), I know that it is a scam website so I closed it immediately. Weird thing is that the scam site (same content different url) have been popping up/getting transferred to randomly since then whenever I play a game (not the same game app I played initially. I’ve deleted that game app and it happened to the next game app I played, I’ve deleted almost all the game apps in my phone because they are all infected. Also, most of these game apps are created by different developers. I doubt they are all paid by this scam site to run the ad). I’ve done a ton of research and tried to clear all Safari histories and website data, I’ve tried reset my phone to factory settings, I’ve tried deleting all iCloud Drive documents & downloads, I’ve tried every solution I can find on the internet…NOTHING WORKS! The scam website still pops up/gets transferred to randomly when I play games. I’ve also reached out to Apple support and they were unable to fix the issue as well. I’m so frustrated with this and I truly think it is some sort of virus or code that got input to my phone. Can someone please please help me?

Apple Watch, watchOS 4

Posted on Nov 10, 2023 09:40 PM

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Nov 24, 2023 11:34 AM in response to heyitshss

Same thing happened to me. Had Apple Genius appointment for battery issue anyway and they said it’s probably something an ad from a game put into the software of my phone. After checking, everything else checked out ok but only way to be sure to get rid of it was to completely wipe and reinstall the OS and software. Then don’t restore from a backup file because it could redownload. But notes, pics, etc are all ok to bring back from icloud. Lost my wallpaper and some other app data I didn’t realize wasn’t backed up but most everything is back and no adware causing safari window to pop open with cloudfront.net or other scam websites anymore… They helped me through it but it can also be done at home with a cord to a mac…

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Adware/Malware Infection on iPhone

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