word shuts down after some time of inactivity

When I let my Mac go to sleep for a few hours/ overnight, I open it back up to find that it's closed off all my Word documents. Whether I have three open or one, it's closed them all off, but with Word still running. This doesn't happen all the time, like if it falls asleep for a short period of time -- only when it's been asleep for longer. I've already checked my preferences, though, and I don't have it set to sleep/lock me out after a certain amount of time. Does anyone know how to fix this?


I am using a Macbook Air version 12.0.1, macOS monterey.

MacBook Air 13″, macOS 12.0

Posted on Nov 9, 2023 05:18 AM

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Posted on Jun 6, 2024 12:26 PM

I'm having the same issue on a Mac Mini desktop, so it has nothing to do with closing the lid of a laptop. I'm having all the same issues described in this thread, and it just started about 2 months ago, without any changes--that I'm aware of--on my computer. I am saving the documents to my Mac.

6 replies

Jan 3, 2024 12:02 PM in response to hiplshelpme111

I am having the same issue since I downloaded Sonoma. Everytime I close my laptop over night, words shuts down all my documents. This is really extremely frustrating as I need to pick up my work and usually have 5-10 docs open on any given day. This only happens over night.


I would really appreciate it if someone can contact me with a solution. This is really difficult and I can't keep going like this. I have a macbook pro running Sonoma 14.2.1

Apr 24, 2024 06:01 AM in response to hiplshelpme111

I have been experiencing the same issues with Word closing for some time. Even more frustratingly, it sometimes forgets to save my progress beforehand. Even preemptively saving Word documents before closing my computer fails to solve the problem sometimes lately. When I reopen my Mac not only is Word closed by my saved filed are reverted to an earlier version...

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word shuts down after some time of inactivity

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