Internet connection MacBook Pro

Question

Level 1

9 points

Internet connection MacBook Pro

Cannot connect with any internet accounts even though the Wifi is good. Can connect through browser and iPhone connects no problem, but cannot get the mail account to connect.

MacBook Pro 13″, macOS 10.15

Posted on Nov 8, 2023 10:25 AM

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Answer 1

Top-ranking reply

Grant Bennet-Alder

Level 10

139,955 points

Nov 8, 2023 12:55 PM in response to fpate

Mail > Window > Connection Doctor

Look for all green lights.

If any are red, double clicking on the red light will take you right to the settings for the Sending Or Receiving Server.

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Answer 2

Nov 8, 2023 12:16 PM in response to fpate

Once you establish an internet connection, it's good for all apps which includes mail.

If mail is having problems, it's not because it can't connect to the internet ... if the Mac is connected, mail is connected.

I suggest you look to the mail services for problem resolution. Start by removing all your mail accounts and recreating them from scratch using the mail service's data to do so.

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Answer 3

fpate Author

Level 1

9 points

Nov 15, 2023 11:33 AM in response to Grant Bennet-Alder

Was able to pull up connection doctor. Outgoing SMPT account was red. Double clicked and waited and it sent all messages in outbox except one. Not sure on that one. Definitely had a positive result. Thanks for tip

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