Refund request - apple card

My partner was recently targeted by scammers who kept asking for gift cards. He fell for their scam and purchased a $100 apple card with our grocery money. Do any apple employees lurk here? I have the card and it hasn't been scratched to show the pin. I also have the receipt from Walmart. I know gift cards are not refunded with cash but I would like it refunded to the original payment card. I don't want to call them on the phone and can't find an email address. Does anyone here have any experience with this? Thank you for reading.

iPhone SE (3rd generation)

Posted on Nov 2, 2023 12:38 AM

Reply
1 reply

Nov 2, 2023 08:37 AM in response to Shadokatz

The following from About Gift Card Scams - Official Apple Support may help but it does involve a phone call or online contact:


If you have additional questions, or if you've been a victim of a scam involving Apple Gift Cards, App Store & iTunes Gift Cards or Apple Store Gift Cards, you can call Apple at 800-275-2273 (U.S.) and say "gift cards" when prompted, or contact Apple Support online.


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Refund request - apple card

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