Hi people, i tried contacting customer care and they are saying product return / product exchange is not possible.
The new model is available at the same price as the previous model and i kind feel like being cheated, what should i do
You cannot exchange; Apple doesn't do exchanges.
You have 14 days to return it for full refund. Do so and then buy the Mac you want. Be aware, Macs, and other devices, are superseded with regularity. Before you know it, they'll be another more "advanced" model to dream about.
Returns & Refunds - Shopping Help - Apple
You cannot exchange; Apple doesn't do exchanges.
You have 14 days to return it for full refund. Do so and then buy the Mac you want. Be aware, Macs, and other devices, are superseded with regularity. Before you know it, they'll be another more "advanced" model to dream about.
Returns & Refunds - Shopping Help - Apple
What an ugly attitude!
Looks like here in India, returns are not possible as well. Thanks for the help
On the bright side - you still have an excellent new MacBook that is bound to serve you very well into the foreseeable future. That fact doesn't change. 🙂👍🏽
Yaa thank you 😄
Then I suggest you not buy Apple if the terms are so repugnant. It's always your decision where you spend your money. caveat emptor
I got my MacBook 5 days ago and now a new MacBook model has been released, how can i exchange and get the new MacBook
