You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Brand New iPhone 14 Pro Max takes 4 hours to charge

Hello,

I bought a brand new iPhone 14 Pro Max a week ago, and even with a cable, it takes 4 hours or so to change fully. Even worse, the only reason why I'm not charging twice a day is that I'm still using my old phone for a great deal of my daily online activities. I get about 5,5 hours of screen time with a charge. The battery health shows 100%, but I really don't believe that this can be correct.


What is happening, and what should I do?

Chromecast,

Posted on Oct 25, 2023 1:25 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 2:16 PM

You can hard restart your iPhone, update the IOS, check your wall charger and cable are correct for the iPhone 14 pro, like for example a wall charger 20W. If you still have charging problems you should contact immediately the Apple Support, and have it tested, don’t let the 14 days cooling of period end.

1 reply
Question marked as Top-ranking reply

Oct 25, 2023 2:16 PM in response to christos75

You can hard restart your iPhone, update the IOS, check your wall charger and cable are correct for the iPhone 14 pro, like for example a wall charger 20W. If you still have charging problems you should contact immediately the Apple Support, and have it tested, don’t let the 14 days cooling of period end.

Brand New iPhone 14 Pro Max takes 4 hours to charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.