Brand New iPhone 14 Pro Max takes 4 hours to charge

Hello,

I bought a brand new iPhone 14 Pro Max a week ago, and even with a cable, it takes 4 hours or so to change fully. Even worse, the only reason why I'm not charging twice a day is that I'm still using my old phone for a great deal of my daily online activities. I get about 5,5 hours of screen time with a charge. The battery health shows 100%, but I really don't believe that this can be correct.


What is happening, and what should I do?

Chromecast,

Posted on Oct 25, 2023 01:25 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 02:16 PM

You can hard restart your iPhone, update the IOS, check your wall charger and cable are correct for the iPhone 14 pro, like for example a wall charger 20W. If you still have charging problems you should contact immediately the Apple Support, and have it tested, don’t let the 14 days cooling of period end.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Brand New iPhone 14 Pro Max takes 4 hours to charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.