FaceTime on Android & Windows doesn't show my video and audio

Whenever I share the FaceTime link from my iPhone with my friends, and when they join from their device (windows laptop & android phone) they cannot see me or hear me. Whereas I can see and hear both of them.

First I thought it might be the Windows issue, but the same happened with Android as well.

So should I need to change any settings on my iPhone or something?


My device is on iOS 17.0.3 (stable version)


Please help me.

Thank you!

iPhone 13 Pro Max, iOS 17

Posted on Oct 25, 2023 08:38 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 10:08 AM

It looks like a recentish Chrome update broke Facetime. The last version of Chrome that worked (base on my limited testing) is 116.0.5845.179. There is another thread on this:


FaceTime web not working anymore on Windo… - Apple Community


Either Google has to reverse the changes made to their implementation of webRTC, or Apple has to fix the web version of Facetime.

2 replies
Question marked as Top-ranking reply

Oct 25, 2023 10:08 AM in response to sreyasfromernakulam

It looks like a recentish Chrome update broke Facetime. The last version of Chrome that worked (base on my limited testing) is 116.0.5845.179. There is another thread on this:


FaceTime web not working anymore on Windo… - Apple Community


Either Google has to reverse the changes made to their implementation of webRTC, or Apple has to fix the web version of Facetime.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

FaceTime on Android & Windows doesn't show my video and audio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.