Face ID is not working

"A problem was detected with the TrueDepth Camera. Face ID has been disabled."

I didn’t do anything with my phone no physical damage

iPhone 12, iOS 17

Posted on Oct 23, 2023 8:57 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2023 9:14 PM

This is generally a hardware issue. If the unit's on an OS version older than 17.0.3, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.


(246120)

2 replies

Oct 23, 2023 9:23 PM in response to sanam104

sanam104 Said:

Face ID is not working: ‘A problem was detected with the TrueDepth Camera. Face ID has been disabled.’ I didn’t do anything with my phone no physical damage

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Troubleshooting Face ID

Overview these Two Links:


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Face ID is not working

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