Black screen iPhone 15 pro

Got black screen while charging iPhone 15 pro, is this a defective phone or known issue?

Posted on Oct 21, 2023 06:58 AM

Reply
1 reply

Oct 22, 2023 08:35 AM in response to LMGS1

Hi LMGS1,


Thanks for contacting Apple Support Communities!


We understand your iPhone display is black while charging your iPhone.


Does this also happen if you use an alternate charger for your iPhone? Testing charging with an alternate charger may tell you if this behavior is isolated to the iPhone or the charger itself.


This is also a great resource to help you troubleshoot your iPhone display: If your screen isn't working - Apple Support

"Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."


Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen iPhone 15 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.