Just Dance on Apple TV: songs library downloading every 24-48 hours after app opening.

Hi, I would like to understand how to download song library and refresh only for new content.

Right now seems like songs library is removed from the app every 24-48 hours.

It is very annoying to have to wait 45 minutes for 695 to be downloaded from scratch.

Is there some kind of cache setting I need to update?

Let me know. Thanks!

Posted on Oct 21, 2023 03:45 AM

Reply
1 reply

Oct 22, 2023 07:01 AM in response to uv4ch1

Hello uv4ch1,


Thank you for reaching out to Apple Support Communities.


Let's reset your Apple TV and test to see if the same thing keeps happening. These steps will guide you:


"Reset your Apple TV 4K or Apple TV HD

  1. On your Apple TV, go to Settings > System > Reset.
  2. Choose a reset option:
    • Reset: this option is the fastest way to return your Apple TV to its factory settings. This option doesn't require an internet connection.
    • Reset and Update: this option will return your Apple TV to its factory settings and install software updates. This option requires an internet connection.

3.Keep your Apple TV plugged into its power source until the Reset process has finished. Then you can set up your Apple TV again.


Reset or restore your Apple TV (3rd generation) or earlier

  1. On your Apple TV, go to Settings > General > Reset.
  2. Choose one of these options:
    • Reset All Settings: this option will reset your settings, including your accounts and configurations.
    • Restore: this option will return your Apple TV to its factory settings and install software updates. This option requires an internet connection.

3.Keep your Apple TV plugged into its power source until the Reset process has finished. Then you can set up your Apple TV again."


Additional details can be found here: Reset or restore your Apple TV to its factory settings



If the issue persists, can you provide a few more details? When did you first notice this? Which Apple TV and tvOS version do you currently have? Also, are you seeing any errors or alerts?


Cheers!

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Just Dance on Apple TV: songs library downloading every 24-48 hours after app opening.

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