I am trying to purchase a app, I am getting an error message "Payment failed. Please contact customer support. For European users who has completed the payment on a website, in an app, or on the app store and receives this message, please check the account CP status later.(2)"
Thanks for reaching out taofeek291,
It sounds like you are seeing an alert after a failed purchase. We can help.
Based on the message you've described, it sounds like this could be an issue at the account level, and only Apple will be able to assist.
You can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.
Hope that helps.
Take care.
Thanks for reaching out taofeek291,
It sounds like you are seeing an alert after a failed purchase. We can help.
Based on the message you've described, it sounds like this could be an issue at the account level, and only Apple will be able to assist.
You can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.
Hope that helps.
Take care.
I am trying to purchase a app, I am getting an error message "Payment failed. Please contact customer support. For European users who has completed the payment on a website, in an app, or on the app store and receives this message, please check the account CP status later.(2)"
Payment error in CODM
