Your purchase could not be completed

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Level 1

5 points

Your purchase could not be completed

Payment failed. Please contact customer support. For European user who has completed the payment on a website, in an app, or on the App Store and receives this message, please check the account CP status later.(0). Getting this on Call of Duty after trying to get cp

iPhone XS Max, iOS 16

Posted on Jan 8, 2023 01:57 PM

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Answer 1

Raicya

Level 10

209,859 points

Jan 8, 2023 02:01 PM in response to micahel176

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.

If you want to change your card, add first the new card, then remove the old one.
or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

Click here for more support and assistance.

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