apple tv not connected to internet
I am having trouble when I try to watch an episode of a program.It says that I am not connected to the internet. I get apple tv thru comcast/xfinity.
unknown,
I am having trouble when I try to watch an episode of a program.It says that I am not connected to the internet. I get apple tv thru comcast/xfinity.
unknown,
Hello kezarkid,
If your Apple TV isn't connecting to Wi-Fi, please check out this link, which explains what to do, and may be helpful: If your Apple TV can't connect to Wi-Fi
Follow the steps below if your Apple TV can't connect to Wi-Fi. After each step, try to connect to Wi-Fi again.
If your Apple TV connects to Wi-Fi but you can’t watch and stream movies or TV shows in the Apple TV app, find out what to do.
Connect to Wi-Fi
If your Apple TV has an Ethernet port, make sure your Apple TV isn't connected to an Ethernet cable. If you're using an Ethernet cable, you won't see the option to connect to Wi-Fi.
Go to Settings > Network, then choose a Wi-Fi network to join. If asked, enter your Wi-Fi password. If you don't know your password, learn what to do.
If you want to connect to a captive network
Apple TV supports captive networks, which are networks that require an additional or secondary login. To connect to one of these networks, update your Apple TV to the latest software. Then use the steps above to connect to Wi-Fi. During setup, your Apple TV will prompt you to continue on your iPhone or iPad. Select Continue on iPhone or iPad, then follow the onscreen instructions on your device to complete setup.
If there's a problem connecting to the network, or if you get a password error
On the Apple TV menu, go to Settings > Network > Wi-Fi. Select your current Wi-Fi network and click Forget Network. Press Menu or the Back button on your Apple TV Remote. Then select Network again and select your Wi-Fi network to connect.
If you want to switch from an Ethernet connection to Wi-Fi
Unplug the Ethernet cable from your Apple TV. You might have to wait several minutes for the Apple TV to notify you that you can join a Wi-Fi network.
Apple TV might be able to join some education or business networks that use a profile. Ask the network's system administrator for more information.
Thanks!
apple tv not connected to internet