Null iPad battery capacity
When I check my ipad battery capacity and health in the settings it says “null” what does that means?
iPad, iPadOS 17
Question marked as
The battery health feature is currently exclusive to iOS for iPhone. For iPad, here is Apple's advice for checking your battery usage:
Check iPad battery usage - Apple Support
iOS/iPadOS for iPad has never had the Battery Health feature - most likely because iPad batteries are both considerably larger and have a much longer service life than iPhone. An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles - whereas an iPhone is rated to have 80% of initial capacity after 500 full cycles.
There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.
https://www.coconut-flavour.com/coconutbattery/
If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to first have your iPad tested.
If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.
Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.
You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
