iPhone 15 pro max doesn’t charge on 20w chargers

Hi. My iPhone 15 pro max doesn’t charge on 20w charger after the 17.0.3 update. The charger is working on other phones except my iPhone. I also tried using other chargers such as 65w and was charging fine. I’ve tried rebooting the phone but still doesn’t work.

iPhone 15 Pro Max

Posted on Oct 16, 2023 03:36 AM

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3 replies

Oct 22, 2023 09:08 AM in response to Jenkinkay

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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iPhone 15 pro max doesn’t charge on 20w chargers

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