I am not receiving Text Message alerts

After the upgrade to iOS 17.0.3 whenever I receive a text message my phone does not alert me at all. I have all the notifications set to hear when i receive a text message, but nothing is happening.

iPhone 13 Pro Max

Posted on Oct 13, 2023 12:21 PM

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3 replies

Oct 14, 2023 12:47 PM in response to Dante_Bailey

Hello Dante_Bailey,


We would like to see how we can help you with these missed notifications. Are you receiving no notification, or is it not making a sound as expected? If you go to Settings > Notifications is it switched on? Is it set to Banners? Is the ring/mute switch enabled on the side of the iPhone? Check out this link to check for Focus: Allow or silence notifications for a Focus on iPhone - Apple Support


"Allow or silence notifications from specific apps during a Focus

  1. Go to Settings  > Focus, then choose a Focus—for example, Do Not Disturb, Personal, Sleep, or Work.
  2. Tap Apps (or tap Choose Apps), then do one of the following: 
    • Allow specific apps: Tap Allow Notifications From, tap the Add Apps button, then select apps.
    • Silence specific apps: Tap Silence Notifications From, tap the Add Apps button, then select apps.

Note: You can allow or silence notifications from specific web apps you’ve added to your Home Screen. (See Receive Web Push notifications from web apps.)

You can also turn on Time Sensitive Notifications, which allows all apps to send time-sensitive notifications immediately."


Get back to us with these details so that we have a better understanding of the issue, and we can go from there.


Cheers!

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I am not receiving Text Message alerts

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