Airtag sharing option not showing

I am trying to share an AirTag from my sons phone, but cannot see the option to share once the tag is added to my sons phone. If I remove the tag from my sons phone and add it to my account, I can share the AirTag with him, but he never gets a notification to add it, and it doesn't show up in Find My (on my Find My it just shows as 'Pending'). If I share the AirTag with my wife, she gets the notification from me and can add it.


So the problem seems to be with my sons phone.


All phones are on ISO 17.0.3 and are an iPhone 15 Pro Max, an iPhone 15 and an iPhone 13.


I have tried all of the solutions mentioned for similar problems in these forums (removing the AirTag and adding it again, when sharing with my son from my phone adding his number instead of selecting him from Contacts, removing the battery from the AirTag and trying again) but it won't share with my son and my son cannot see the share option when the AirTag is assigned to him.


One member on these forums who had a very similar issue (trying to share with his son) said his son had Content and Privacy Restrictions on, and when he turned these off he could share with his son. My son also has Content and Privacy Restrictions turned on, but even after turning these off (and rebooting his phone) the option to share is not there, and if I add the AirTag to my phone and share it with him, he never receives the invite.


My gut feeling is its something to do with the Content and Privacy Restrictions (as I can share the AirTag with my wife with no issues at all) - but am not sure what else I can do. They have been switched off completely.


Can anyone please advise ?

iPhone 15 Pro Max

Posted on Oct 13, 2023 05:14 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2023 09:06 AM

Hey WJouet,


Since turning off Content and Privacy Restrictions didn't work, disable Screen Time. The issue may be related to another Screen Time setting.


Also, "you can only share an AirTag with someone who has an Apple ID. You can’t share with a child account." For more details, click here: Share an AirTag or other item in Find My on iPhone.


Check to see if there's an invitation by following the steps below or in this article: Share an AirTag or other item in Find My on iPhone .

To see the invitation in Find My, tap Items, then do one of the following:
* Accept the invitation: Tap Add.
* The AirTag appears in your Items list, below [Sharer]’s Items. You stop receiving tracking notifications for as long as you borrow the AirTag.
* Decline the invitation: Tap Don’t Add.


If none of the steps above work, we recommend contacting Apple Support here: Get Support


Take care.


Similar questions

1 reply
Question marked as Top-ranking reply

Oct 14, 2023 09:06 AM in response to WJouet

Hey WJouet,


Since turning off Content and Privacy Restrictions didn't work, disable Screen Time. The issue may be related to another Screen Time setting.


Also, "you can only share an AirTag with someone who has an Apple ID. You can’t share with a child account." For more details, click here: Share an AirTag or other item in Find My on iPhone.


Check to see if there's an invitation by following the steps below or in this article: Share an AirTag or other item in Find My on iPhone .

To see the invitation in Find My, tap Items, then do one of the following:
* Accept the invitation: Tap Add.
* The AirTag appears in your Items list, below [Sharer]’s Items. You stop receiving tracking notifications for as long as you borrow the AirTag.
* Decline the invitation: Tap Don’t Add.


If none of the steps above work, we recommend contacting Apple Support here: Get Support


Take care.


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Airtag sharing option not showing

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