Updated my phone to the most recent update. I am not receiving messages but they are showing up on my watch. Whole conversations are disappearing from iMessage. Have backed up and restarted multiple times
iPhone 12 mini, iOS 17
Hi ashlyn__sa,
Thanks for posting in Apple Support Communities.
To address this behavior, restart both your devices and make sure both are updated to the most recent releases of software.
If you receive messages on one device but not the other
If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.
If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.
If you can't send or receive messages on your iPhone or iPad - Apple Support
Regards.
Hi ashlyn__sa,
Thanks for posting in Apple Support Communities.
To address this behavior, restart both your devices and make sure both are updated to the most recent releases of software.
If you receive messages on one device but not the other
If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.
If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.
If you can't send or receive messages on your iPhone or iPad - Apple Support
Regards.
Phone not displaying received messages after update
