HomePod 2 stucks in configuring

HomePod 2 was bought in Germany. Now it's in Serbia and stuck on configuring. My Apple ID belongs to Serbia.

I tried creating a new "Test Home" and adding HomePod 2 to "Test Room", but it didn't help me. I tried to reset it 10 times - it didn't help me as well.

What more can I do? Try to change Apple ID region?

The software of HomePod is 17. Trying to configure it from iPhone 13 pro with iOS 17.0.2.

And always when I open Home app, it asks me to Enable HomePod Location Services. Every time

HomePod (2nd generation)

Posted on Oct 13, 2023 12:47 AM

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3 replies

Oct 14, 2023 06:02 AM in response to egor202

Hello egor202,


Thanks for posting in Apple Support Communities. We'd recommend starting with the basic HomePod setup article, making sure you meet the requirements there. The following is from Set up HomePod or HomePod mini.


"Before you begin

  • You need an iPhone or iPad with the latest version of iOS or iPadOS. To set up HomePod (2nd generation), you need an iPhone with iOS 16.3 or later, or an iPad with iPadOS 16.3 or later. You can't set up HomePod or HomePod mini with a Mac.
  • Make sure your iPhone or iPad has the Home and Apple Music apps. If you deleted either of these apps, go to the App Store, search for the app, and tap the Redownload button  to restore the app.
  • Turn on two-factor authentication. To check if two-factor authentication is turned on, go to Settings > Your Name > Password & Security.
  • Turn on iCloud Keychain. To check if iCloud Keychain is turned on, go to Settings > Your Name > iCloud.
  • If you previously added accessories to the Home app, sign in to iCloud on your iPhone or iPad with the Apple ID that matches your home owner ID (Home app > More button  > Home Settings > Resident (Owner)).
  • If you previously added accessories to the Home app, make sure that your iPhone or iPad is connected to the same Wi-Fi network you used when you added those accessories."


If you have the same issue after the guidance there, check out and try the recommendations from If you can't set up HomePod or HomePod mini.


All the best.


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HomePod 2 stucks in configuring

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