Need to make an appointment for today at the Genius Bar to replace my headphones

Left side of headphones doesn’t work

iPhone XS Max, iOS 14

Posted on Oct 10, 2023 05:36 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2023 08:16 PM

Slide to the bottom; click on Get Hardware help.


If you’re in an iPhone/iPad, it will probably switch to the support app


Choose the hardware you’re having an issue with (or enter your serial #) and the issue; you should get the option to book an appointment at the Genius Bar.

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Need to make an appointment for today at the Genius Bar to replace my headphones

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