When going to print, I get the printer selection screen, select my printer, and as soon as I go back to the print number of copies screen my printer disappears. It does not matter how many times I select my printer or if I restart my iPhone, it disappears from the printer selection field an I cannot print.
iPhone 6, iOS 12
Hi CraneProperties,
Let's first review the following to make sure that everything is set up properly:
Use AirPrint to print from your iPhone or iPad - Apple Support
Next, try restarting your iPhone which can help resolve unexpected behavior like this.
If the issue persists, Get Support
Cheers.
I had the same issue. I have updated the firmware on the printer and was able to resolve the issue for myself. My current firmware version is 22.07, upgrade from 1.06 (I think).
Menu > System Management > Update Firmware.
It can update OTA via Internet connection.
I used reset in the printer setup. And then reinstalled current firmware. That corrected the issue.
Can not use my printer from my iPhone or iPad after recent update
Crane Properties : thank you for this information. I’ve spent hours searching and finally found your answer.
Derpy CXV: Thank you four this information and the steps to update as well. I have been searching for hours and your answer saved me much time and stress!
unable to print to my Canon mf232w after iOS17 install
