Find and remove an administrator account
Someone put an administrator account without my knowledge
iPhone 11, iOS 16
User profile for user:
genieen16
User level:
Community Specialist
Hello ronay209,
Welcome to the Apple Support Communities.
It looks like you're using an iPhone device, and have concerns about an unauthorized user. If you are looking for help with a different device other than an iPhone you may want to include that information here or post in the correct section of the Apple Support Communities.
If you feel there is an unauthorized user for your iPhone, you may want to look over the suggested steps to help resolve any issues with an Apple ID that's been compromised: If you think your Apple ID has been compromised - Apple Support.
If there are specific issues with the iPhone itself, provide more details about the behavior you're seeing and experiencing. Once more information is posted, others in the Apple Support Communities can join in the conversation and offer their assistance.
Best wishes!