Face ID not working on iPhone XS Max

I don’t know what is wrong with my Face ID doesn’t work again!!!


please I need help iPhone XS max


[Re-Titled by Moderator]

iPhone XS Max, iOS 14

Posted on Oct 7, 2023 02:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2023 02:54 PM

Try the instructions in the following guides to address the Face ID issues that you are having.


👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support

 

If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 7, 2023 02:54 PM in response to Alphatechinc

Try the instructions in the following guides to address the Face ID issues that you are having.


👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support

 

If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID not working on iPhone XS Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.