cant restore backup from itunes on pc

Hi @Essdot28,

Yes, luckily, it got resolved. The problem is space on your computer (C drive). Backup data will get stored in %appdata% (C:\Users\UERNAME\AppData\Roaming\Apple Computer\MobileSync\Backup).

If your phone is 256 GB (ex: 230GB occupied), then iTunes backup may consume around 180-190 GB. So, to restore your computer, you should have additional free space of 180-190GB. So before taking a backup, you must check that you have approximately 380-400 GB of free space on your C drive. (I didn't try restoration with external HDD ). Failure restorations will also create files, and they consume space every time you try.

Ex: your backup filename is : av61ghsfsg-hausfr123

Restored file names will be : av61ghsfsg-hausfr123-123edr

av61ghsfsg-hausfr123-42rseds

av61ghsfsg-hausfr123-16hjdvb

I hope this helps. Cheers

Hello ahilas145,

Thank you for reaching out to Apple Support Communities.

Let's review these steps to restore your backup:

"Try again after each step

1. Make sure your Mac or PC is up-to-date. If you're using iTunes, make sure that you have the latest version of iTunes.
2. Connect your device to your computer with a USB cable, and locate your device on your computer. If your device doesn't appear in Finder or iTunes, learn what to do. If you forgot your passcode or your device is disabled, learn what to do. 
3. Restart all your devices.
4. If you use a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software.
5. If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.
6. If you see an alert that says an error occurred, your backup is corrupt or incompatible, or there's not enough disk space, find your error message below to learn what to do next.
7. Contact Apple Support."

Additional details can be found here: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup

If the issue persists, reaching out to Apple may be the best option.

You can do so by going to Get Support

Cheers!

Hi @ahilas145, Is this issue resolved ? How did you restored? I'm also facing the same issue.

It would be great if you can share the steps if it is resolved.

Thank you so much! My 13 pro max is a 128gb and my hp laptop is also 128gb. I am trying to transfer my back up from one windows to another to try and restore it from a different laptop but not having any luck. :(

I am also facing this same issue. Does anyone have an outcome or ways to resolve this?