Beats Pro connection bug since installing ios17. HELP!

Since installing ios17 I’m having problems with making calls via Siri with my Beats Pro wireless headphones. The call is made then it goes silent. I need to manually switch from head phones back to the iPhone and transfer back to the headphones again. Any help here?

iPhone 14 Pro, iOS 17

Posted on Oct 7, 2023 4:14 AM

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2 replies

brbo

Level 8

38,263 points

Oct 7, 2023 9:46 PM in response to prafonso

Re: Beats Pro connection bug since installing ios17. HELP!

You may need to ensure your Beats wireless headphones are kept up to date with the latest firmware.

You can check whether your Beats have the latest version.

See: Update your Beats wireless headphones or earphones - Apple Support

If needed: To allow the firmware to update automatically:

You may want try leaving the Beats plugged into power overnight with the iPhone connected to wi-fi close by.

Beats Support website:

https://www.beatsbydre.com/support

Feb 13, 2024 4:14 PM in response to prafonso

I use Siri all day all the time and this is driving me crazy. I love my beats, but this is not going to work. Please ..somebody... anybody have any ideas? I'm going to go to the Apple Bar support tomorrow.. but I'm open to ideas

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Beats Pro connection bug since installing ios17. HELP!