Tones I Purchased are Not Available as Text Tones Since iOS 17.0 Update

Using iPhone 13 Pro, now on iOS 17.0.3. I have hundreds of purchased songs from iTunes Store that I’ve transferred from the very first iPhone, up to this one. I’ve never had a problem using a SONG for a TEXT TONE, and have always assigned certain individuals “their” ringtone and same text tone — so I would know by sound who was calling or texting — THAT IS THE POINT of having these features.


However, since iOS 17 update, I only have access to a few songs for ring tones, and only ONE song for a text. I pay for “Apple One” every month and feel that it is an awesome product. — BUT, I do not like being “regulated” by Apple for media I purchased on a device I purchased. I never agreed to that.

Please do not direct me to “Apple Customer Support,” they don’t have an answer. Also, my post here should not be “re-written for clarity” before posting. I am far and away from being the only loyal Apple customer with this complaint. Thank you.

iPhone 13 Pro

Posted on Oct 6, 2023 11:03 PM

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Question marked as Top-ranking reply

Posted on Oct 7, 2023 08:44 AM

It is a known issue after updating to iOS 17.

All you can do is -> send feedback to Apple, see -> Product Feedback - Apple


Have a spare 'old' iPhone here with iOS 15.7.9, and add ringtone to text tone etc. still works as always.

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3 replies

Oct 9, 2023 01:27 AM in response to Raicya

Hello,


Thank you for your response. Not being an employee of Apple, I am not up on what is or is not a “known issue.”

Thank you for providing a link to Apple Product Feedback, I have re-stated the issue there.

Not exactly related, but I was considering purchasing AirPod Max over-the-ear headphones, but if Apple cannot fix this issue after three iterations, I’d hate to see how the “handle” headphone issues. Thanks again!

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Tones I Purchased are Not Available as Text Tones Since iOS 17.0 Update

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