Custom tones purchased on I Tunes

With the loss of text tones on IOS 17, I attempted to download custom tones from I Tunes. Once the purchase was made, I discovered they never down loaded. After speaking with Apple Tech support, I was told that there is a glitch with the new release. Hopefully, a fix will be made and show up on the next software release.

Windows, Windows 10

Posted on Oct 3, 2023 07:54 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2023 08:00 AM

aport5 wrote:

With the loss of text tones on IOS 17, I attempted to download custom tones from I Tunes. Once the purchase was made, I discovered they never down loaded. After speaking with Apple Tech support, I was told that there is a glitch with the new release. Hopefully, a fix will be made and show up on the next software release.

You might want to add your feedback to the many others who have complained about this:


Product Feedback - Apple


Note: you may find that the tone is available under the option to select Ringtones. That doesn't help with changing the text tone but, it might at least indicate the download was sucessful.

1 reply
Question marked as Top-ranking reply

Oct 3, 2023 08:00 AM in response to aport5

aport5 wrote:

With the loss of text tones on IOS 17, I attempted to download custom tones from I Tunes. Once the purchase was made, I discovered they never down loaded. After speaking with Apple Tech support, I was told that there is a glitch with the new release. Hopefully, a fix will be made and show up on the next software release.

You might want to add your feedback to the many others who have complained about this:


Product Feedback - Apple


Note: you may find that the tone is available under the option to select Ringtones. That doesn't help with changing the text tone but, it might at least indicate the download was sucessful.

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Custom tones purchased on I Tunes

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