iPhone 14 plus blacklisted before the purchase date

Here is one of the weirdest cases happening with me. I bought a new iPhone in Dubai in March 2023. The warranty expires on 31 March 2024.

Used it in India for 5-6 months. Worked perfectly fine.


Recently moved to Uk and faced various issues. Turns out the phone is blacklisted by O2 UK on 8th Feb 2023. Before I even purchased it.


How is Apple allowing this to happen? And what’s my solution here given that I have all the invoices and everything.

iPhone 12, iOS 17

Posted on Oct 6, 2023 05:16 PM

Reply
14 replies

Oct 6, 2023 05:51 PM in response to Maykhurana

Based on what you're saying, I'd hazard a guess you didn't buy the phone from Apple or an actual Apple Authorized Reseller. There's a thriving black market for iPhones in Dubai and often people come here because the iPhone they purchased in Dubai wasn't even manufactured for that market. If your phone was blacklisted, there's a good chance it was either a stolen (yes, it could be brand new) phone, which was blacklisted before you purchased it.


Apple had nothing to do with this, nor can Apple get involved in this. You'll have to work this out with the carrier directly.

Oct 6, 2023 06:08 PM in response to Maykhurana

Hello ~ I would respectfully have to disagree about where you bought it being reputable as the ratings are not good at all. I think that you bought a phone that had be stolen and now carrier locked. Contact your carrier as suggested or try and get your money back from the outfit you got it from. Good luck. Also remember you are being helped by volunteers and to be appreciative.


~Katana-San~

Oct 6, 2023 06:23 PM in response to Maykhurana

What's not clear from the article is who, refunded the customer. It didn't say Apple did. It didn't say who did at all.


I can find nothing which suggests this noon is an authorized Apple Reseller and what little research I've found greatly contradicts your assertion they are very reputable.


I do hope they will make you whole here. Apple won't do anything however.

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iPhone 14 plus blacklisted before the purchase date

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